Cognitive knowledge management technologies
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Abstract
The article provides a definition of cognitive technology, considers the conditions of knowledge management through cognitive technologies, including information technology. The main technologies involving knowledge management are described, the relations of technologies «know-ledge management» and «business intelligence» in the context of intelligence are given. Cognitive models of knowledge management and given tools for the knowledge management system based on the choice of priority organizational knowledge resources that support the relevance, updating and use of knowledge in their activities. As a result of cognitive structuring, an informal description of knowledge is developed, which is represented in the form of a graph. At the level of the cognitive model, each relationship is considered to the corresponding equation, which may contain both quantitative and qualitative variables. The use of cognitive technologies in the analysis, forecasting, decisionmaking, management of complex systems allows to apply the methodology of cognitive modeling to solve poorly structured problems of various complex systems. The cognitive approach to research and development of such systems is quite productive. Cognitive technologies can change the approach to working with knowledge that includes routine operations. The use of such technologies improves the quality of work as a result of more efficient use of knowledge, reduces the time of use of work operations, increases the effectiveness of expert support.
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